Host

The Host’s primary responsibility is to provide the best guest experience at the California Science Center by greeting all guests in a friendly, professional manner, interacting frequently with them to ensure that their needs are met and their questions answered. The Host works in a variety of areas within the department, including the IMAX Theater.

Major Job Responsibilities:

• Delivers high quality, guest services to all California Science Center’s guests
• Shares and provides information, assist and responds to guest’s specific area of interest
• Exercises active listening skills and positive body language when interacting with guests
• Responsible for directing children who become separated from parents or groups
• Circulates assigned areas and keep vigilant to guest’s needs
• Promotes the Science Center’s educational programming and Annual Memberships to guests
• Explains interactive exhibits to audiences and delivers presentations
• Seeks to understand educational goals that may better assist the guests
• Works with groups and provide appropriate customer service to various age/grade levels
• Assists in keeping all storage and work areas clean and organized
• Alerts janitorial staff for any restocking or cleaning needed
• Reports unresolved maintenance issues to supervisor
• Practices safety at the workplace

Qualifications:

• High School Diploma / Some College background in science, education, theater or related field preferred
• 1+ years of customer/guest service experience preferred
• Must have strong public speaking skills
• Ability to introduce science in a more personal level
• Comfortable memorizing and presenting material as necessary
• Friendly, energetic and outgoing personality
• Great communication skills and ability to listen
• Problem solving skills and the ability to resolve minor guest and/or staff conflicts
• Must be reliable, detail oriented, and the ability to greet guests in a friendly, professional manner
• Must be able to walk and/or stand for long periods of time
• Experience in teaching or working with the public in an informal education or public setting preferred
• Must be able to work independently or as part of a team
• Bilingual fluency in Spanish preferred
• Experience interacting and/or handling live animals preferred
• Ability to work a flexible schedule including weekends, holidays, evenings and nights as required.

Salary: $8.25 per hour

Send Cover Letter, Resume and Salary History (A Must) to the HR Dept. via fax at 213-744-2673, email to HR@cscmail.org, or mail to the California Science Center Foundation, H. R. Dept, 700 Exposition Park Dr., Los Angeles, CA 90037. No phone calls please. EOE.