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Copywrite 2001-2004, California Science Center
 

Host (Bilingual-English and Mandarin/Japanese/Korean Preferred)

The Hostís primary responsibility is to provide the best guest experience at the California Science Center by greeting all guests in a friendly, professional manner, interacting frequently with them to ensure that their needs are met and their questions answered. The Host works in a variety of areas within the department, including the IMAX Theater.

Major Job Responsibilities:

  • Delivers high quality, guest services to all California Science Centerís guests
  • Shares and provides information, assist and responds to guestís specific area of interest
  • Exercises active listening skills and positive body language when interacting with guests
  • Responsible for directing children who become separated from parents or groups
  • Circulates assigned areas and keep vigilant to guestís needs
  • Promotes the Science Centerís educational programming and Annual Memberships to guests
  • Explains interactive exhibits to audiences and delivers presentations
  • Seeks to understand educational goals that may better assist the guests
  • Works with groups and provide appropriate customer service to various age/grade levels
  • Assists in keeping all storage and work areas clean and organized
  • Alerts janitorial staff for any restocking or cleaning needed
  • Reports unresolved maintenance issues to supervisor
  • Practices safety at the workplace

Qualifications:

  • High School Diploma / Some College background in science, education, theater or related field preferred
  • 1+ years of customer/guest service experience preferred
  • Must have strong public speaking skills
  • Ability to introduce science in a more personal level
  • Comfortable memorizing and presenting material as necessary
  • Friendly, energetic and outgoing personality
  • Great communication skills and ability to listen
  • Problem solving skills and the ability to resolve minor guest and/or staff conflicts
  • Must be reliable, detail oriented, and the ability to greet guests in a friendly, professional manner
  • Must be able to walk and/or stand for long periods of time
  • Experience in teaching or working with the public in an informal education or public setting preferred
  • Must be able to work independently or as part of a team
  • Experience interacting and/or handling live animals preferred
  • Ability to work a flexible schedule including weekends, holidays, evenings and nights as required.
  • Preferred Skills: Excellent Customer Service, Verbal Communication, and Bilingual skills with English and Korean, Japanese or Chinese language.

Salary: $9 per hour

Send Cover Letter, Resume and Salary History (A Must) to the HR Dept. via fax at 213-744-2673, email to [email protected], or mail to the California Science Center Foundation, H. R. Dept, 700 Exposition Park Dr., Los Angeles, CA 90037. No phone calls please. EOE.

General InformationExhibitsEducationIMAXFun Lab